MEDICAL BILLING SERVICES TO INCREASE CASH FLOW
FROM BILLING, CLAIM DENIAL MANAGEMENT TO PAYMENT POSTING
END-TO-END SOLUTIONS
Our premier service is Comprehensive Central Billing Collections or CBO, where we become your outsourced billing and collections department. Years of expertise from a locally based team in the Northwest manage all aspects of Medical Billing, Insurance Claim Denial Management, Patient Self Payments, Cash Postings. Your Accounts Receivable and Cash Flow is our priority.
COMPREHENSIVE CENTRAL BILLING OFFICE
Our premier service is complete Central Billing Collections Office. We become your medical billing partner by performing all billing functions from sending the initial claims to securing successful reimbursement for services rendered. We perform provider enrollment services, conduct follow-up denial management and appeals, collection and posting of cash and credits, financial assistance evaluation & management, and prepare a robust set of business analytic reporting documents for your executives and actionable reports for your staff.
MEDICAL BILLING, INSURANCE CLAIM COLLECTIONS, AND CLAIM DENIAL MANAGEMENT
InlandRCM can manage all our medical billing needs from full service to providing support to your revenue cycle department. We actively analyze the prepared claims for corrections needed on the front-end at the facility as well as manage and act on denials and account follow-up. Our internal analytics reporting provides us critical information that greatly improves insights into trends that may be adversely affecting your cash collections.
PATIENT BILLING AND SELF PAY PAYMENTS COLLECTIONS AND A/R RECOVERY
Collecting money owed from patients requires a skill set of diplomacy, persistence, a sympathetic ear, and in some cases being bilingual. Our customer service team is entirely US based.
Our staff can also screen for financial assistance, establish and administer payment plans and coax credit card payments over the phone.
PAYMENT POSTING, PROVIDER ENROLLMENT & CONSULTING
We provide other services including posting payments to patient accounts in host systems, and making timely remote bank deposits. We can also perform provider enrollments with insurers. And we can provide other specialized RCM services including project work.
Let us know what you need. We can help.
“Odessa Memorial has been an InlandRCM client since its inception in 2007. Working with InlandRCM gives us access to subject matter experts, systems, and data analysis that we would never be able to purchase or manage on our own given our small size and remote location. The entire package has been very valuable in managing our AR and improving our front-end processes. This partnership has made my job as CFO much easier.”
— Annette J. Edwards, CFO Odessa Memorial Healthcare Center
CLIENT TESTIMONIAL
Need a Custom Solution?
We can be your entire billing and collections department or provide a subset of RCM services. We can structure a package of services to deliver exactly what you need.
Prior Authorization
Preparation of all insurance billing
Insurance follow-up on all open accounts
Cash posting
Credit balance resolution
Customer service & self-pay collections
(100% US based staff)Financial assistance administration
Provider credentialing & enrollment with Insurers
FAQs:
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Yes. InlandRCM can perform complete revenue cycle management services, and we have successful experience with it.
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There are many factors involved in answering this question. First, what services are to be implemented. There is various setup work necessary which involves arrangements with insurers, clearinghouse, IT and systems access and configuration and related matters. In general, if we are doing insurance billing and collections work and patient self-pay, we could reasonably expect this to be accomplished and attain go-live in approximately six to eight weeks.
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InlandRCM provides monthly reporting on client Key Performance Indictors (KPI’s). Typically included in that are reports on clearinghouse rejections, insurer denials, days in AR, and trending on KPI’s. We also identify matters that can or should be addressed by the facility to reduce or eliminate the chance of future occurrences. Additionally, InlandRCM can setup up weekly, or bi-weekly operational calls with facility staff to work through actionable items.
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InlandRCM does not perform bad debt collection, though we work with a number of bad debt collectors, our objective is to reduce the need of sending accounts to a debt collection agency.
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Yes.
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InlandRCM does occasionally engage with a client for project work, for example running out the AR from a previous system. This is usually in the context of also having an ongoing RCM engagement.
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InlandRCM employs individuals in certain roles who are bilingual. Based on our client needs we have found that Spanish speaking capability is the most in need.
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For ongoing insurance billing and collection services we charge a percent of collections. Other services such as coding assistance, or self-pay collections have a different charge basis. Contact us for an assessment and proposal for getting what you need.